Privacy Policy

Information We Collect

We collect information in several ways to provide and improve our services. When you visit our website, we automatically collect certain technical data about your device and browsing activity, including your IP address, browser type, pages visited, and time spent on our site.

If you contact us through our website, we collect any information you voluntarily provide, such as your name, email address, phone number, and the content of your message. We may also collect information through forms, surveys, or inquiries related to trail conditions, accessibility features, or guided walk bookings.

Additionally, we use cookies and similar tracking technologies to remember your preferences and understand how you use our site. These tools help us enhance your experience and provide relevant content about our trails and services.

How We Use Your Information

We use the information we collect to operate and maintain our website, respond to your inquiries, and provide customer support regarding trail information and accessibility features for older adults. Your data helps us improve our content and ensure our website functions properly across all devices.

We analyze usage patterns to understand which trails and features interest our visitors most, allowing us to enhance our offerings. If you contact us about a specific trail or accessibility concern, we use your information to provide personalized assistance and follow-up communication.

We may send you periodic updates about new trails, safety information, or special events if you have opted in to receive such communications. We never share your personal information with third parties for marketing purposes without your explicit consent.

Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. You can request a copy of the data we hold about you or ask us to remove your information from our systems. To exercise these rights, please contact us using the details provided below.

You can opt out of promotional emails by following the unsubscribe link in any message we send. You can also manage your cookie preferences through your browser settings, though some features of our website may not function properly if certain cookies are disabled.

We comply with applicable data protection regulations and will not retain your personal information longer than necessary for the purposes outlined in this policy. You may withdraw your consent to any data processing at any time by contacting us.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and analyze how you interact with our website. Cookies are small text files stored on your device that help us recognize returning visitors and understand trail feature preferences.

We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period. Essential cookies are necessary for website functionality, while analytical cookies help us improve our services by tracking usage patterns.

Third-party analytics providers may also use cookies to help us understand visitor behavior. You can control cookie settings through your browser preferences. For more detailed information about our cookie practices, please refer to our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure. Our website uses secure connections and encryption technologies to safeguard data transmission.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security. We encourage you to use strong passwords and protect your account credentials when interacting with our site.

Our team takes data protection seriously and regularly reviews our security practices. If we discover a security breach that may affect your information, we will notify you promptly as required by applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any significant changes will be posted on this page with an updated "Last updated" date at the top.

Your continued use of our website following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.